Steven - Howlong

Google Rating

4.8

Based on 39 reviews

Kdec Electrical & Solar

4.8

Daniel Kipping

04:15 15 Oct 20

From my initial inquiry through to my solar PV system's installation, I felt supported by the KDEC team every step of the way.I spoke with four local installers in the process of researching the right solar PV system for my home. KDEC was the only one that insisted on sending a sales representative to my home to gather my requirements, and this really added a human element to what is typically a process that feels very impersonal. Kyle was nothing short of helpful, friendly, and professional; he really knows his stuff! I was provided with plenty of data to help inform my decision.After choosing my system, KDEC provided with me a clear set of "what to expect next" steps. This outlined who was responsible for each step moving forward, and how long it was expected to take. I was never left wondering what was going to happen next.When the big day arrived and KDEC's installers - Alex and Justin - visited my home they were super courteous, careful, and it was obvious to me they took pride in their work. They even stuck around when the job was done to answer all of my questions. They seemed determined to ensure I was happy with everything, and I really appreciated that.I can't recommend KDEC highly enough. I'm now going to enjoy the benefits of what I know is a high-quality system, for years to come. I also know support is just a phone call away; that peace of mind is almost invaluable to me.

L & S Mitchell

08:51 12 Oct 20

Excellent service so far

Jerim Hayes

01:17 17 Sep 20

“The team at KDec were amazing to deal with. Extremely knowledgeable and Cam was great at explaining it all to us in a way that was easy for us to understand. The crew that installed the system were extremely professional and respectful.Top shelf #100Regards, Jerim & Allicia Hayes”

Graeme Prosser

09:56 20 Jul 20

Very pleased & satisfied with the excellent service and quality of product received from Kdec Electrical & Solar.Their attention to detail, follow up & commitment to ensue that installation & operation was problem free & operating as advised & expected, is to be commended. Kdec was recommended to me by a friend & I can say that it was the best advice my friend could have offered & therefore would highly recommend Kdec's services to anyone considering an efficient Solar System.

Pamela McCorriston

05:50 12 May 20

‘We found Kyle from KDEC just great. He was happy to come out a second time just to explain to us exactly what we were getting. We were very happy to proceed with him, he walked us through every aspect of the Solar Rebate and what would happen. When all paperwork went through KDEC came made a date and time to come out to do installation. The young men that came were all very polite neat and tidy, the job was done very professionally. Kyle was there to ensure all went well. The team left our premises clean and tidy they took all wrapping/wires/rubbish so we had nothing to do but enjoy the benefits of our new solar. We would highly recommend KDEC and all the team to anyone. Pam & Doug Killara Vic.

Michael Frey

00:52 06 May 20

Thanks to the Kdec team for the installation of our 10Kw system. The whole process was made easy with a great discussion with Kyle to start with and then a very clean and professional install. The system has had no problems and it is great to see the impact on the electricity bills.

Peter Jeffs

22:22 05 May 20

Appreciated detailed explanation by Kallen. We have confidence that we are being sold what we want.Kdec has installed solar power on our other properties and they are performing well.

steve edwards

01:57 05 May 20

Thank you KDEC, I'm glad I chose you for my solar installation. I cannot pick a fault in any interaction from beginning to end. Great staff, good communication, and you did what you said you would without any fuss or inconvenience.

David Davies

01:12 05 May 20

Very professional, knowledgeable and neat job. Also assisted with meter change over and recommended a new energy plan to get me the most savings. Quotation was the most detailed and break even estimates provided. Highly recommended.

Leanne Blight

08:56 04 May 20

We would highly recommend KDec 100% from the initial phone call we made & Kyle coming to our home after hours to discuss everything we were very impressed with the professionalism of not only Kyle but the company as a whole, everyone we dealt with were polite and nothing was to much trouble, we were kept in loop all through the process, we will certainly use them again for our next home we build & we recommend KDec to everyone & Kyle was a very nice young man.

Col Hayes

05:49 04 May 20

Professional service but extremely friendly. KDEC kept me informed every step of the way. Great product, prompt service, excellent service by all staff.

Deirdre Hinchcliffe

05:19 04 May 20

From start to finish, the whole process of getting solar installed was seamless. Very impressed with the people I dealt with, salesman, office staff and installers. All professional and courteous. Would not hesitate in recommending.

Andrew McCully

02:28 04 May 20

Late last year I contacted several solar energy installers to get some quotes to have a system installed at my home in Thurgoona.KDEC are very informative and answered all of our questions. KDEC encouraged us to shop around and provided some helpful tools to assist us to make our decision when attempting to compare systems.I found KDEC very easy to communicate with and they were not at all pushy. In the end, we chose KDEC based on their professionalism and knowledge.KDEC provided a rough install date and actually installed ahead of schedule. KDEC had the system installed in a day and completed handover with me the following day.The system went live at the end of November and has run smoothly as silk ever since even though the bushfires with heavy smoke.I couldn't recommend KDEC highly enough. I will definitely use them again for any future installs.

James Eley

10:27 20 Apr 20

Fantastic in all areas. Communication, price and workmanship. Excellent

Annie Pranckus Smart

08:56 10 Apr 20

A very professional presentation helped me to make a decision on what I needed to meet my needs. Work completed and up and running in a couple of weeks. Very pleasant good mannered unstallers were brilliant.

Steven McKenna

03:18 22 Feb 20

Prompt and friendly blokes who explain everything in detail. Clean up after themselves and very good prices. Definitely will use again.

Noam Tahan

04:19 23 Jan 20

Thank you for quality installation in our home.From the planning and execution no couldn’t find a fault very professional.they worked quickly, efficiently ensured a prefect lineup panels. look good and perform well with the Fronius inverter. Thank you kdecHighly recommended

Judy O'Connell

05:54 08 Oct 19

KDEC provides exceptional service in the solar industry. With a fully qualified company team of installers, the guys worked quickly, efficiently, and ensured a top quality installation for our home in Thurgoona. The range of solar panels on offer are top grade, and allow flexibility of choice. Our black P Series Sunpower 325W panels look good and perform well with the Fronius inverter. Thanks KDEC. Local service, national quality :-)

John Clifford

01:19 20 Sep 19

We installed a 15kW system after I had requested a 20kW system quote from Kdec. Kallan reviewed our requirements and as it turns out, very appropriately, sold us down to a 15kW system. He could have easily done the opposite and collected a considerably larger orderr. The system was installed and has been operating for a number of years without issue other than two small Fronius software glitches that affected my viewing of system performance. Even though the system is not under warrantee Kallan has responded quickly to my requests, helped me fix or fixed my issues without thought of invoicing me. Its refreshing to get service above and beyond your expectations, on time and as indicated. I would recommend Kdec to anyone considering solar. I am not easy to deal with. Kallan and the boys have done a good job.

David Grohl

00:47 25 Jan 19

Diana Johnston

00:27 29 Aug 18

They were extremely helpful gave great advice re what system to install The boys doing the installation were fantastic and help understanding how it works was terrific

lee eloy

13:46 17 Jul 18

Can not recommend Cam and the team more highly .Right from the initial quote process to the installation of our 6Kw system , the team we're professional and courteous . The guys that did the installation were clean , tidy and punctual .Again ,I cannot thank you all enough

Wayne Delahoy

09:00 22 Mar 18

Installed our 7.8kW Fronius solar system with 10.5kW of batteries. Very happy with the planning and installation process - they certainly know their stuff. The installers' attention to neatness and detail was impressive - first class installation job. We now have a first class solar system, independent power when the grid drops out, and no power bills. Highly recommend.

Incredibly Ordinary

18:08 20 Mar 18

Very personalised quoting process with little to no pressure to buy. Visited by the manager of the company who was open and honest. He actually down-sold me, explaining that I didn't need to spend more than I had to. Great communication in general. Was competitive and reasonably flexible with prices. Products installed by well mannered staff, even though they damaged my roof (which was fixed within 24hrs!) and got too comfortable inside my property (using the toilet frequently, power points and setting up a luncheon in my garage without asking).

gina sauervein

08:49 21 Sep 17

I had a solar system installed. The customer service was friendly and helpful and the information provided very thorough. I would highly recommend Kdec.

Trevor Fribence

02:00 23 Aug 16

Excellent service rang before they arrived well mannered and polite cleaned up after themselves were happy to take questions and workmanship was excellent

Scott O'Brien

04:39 18 Aug 16

We had Kyle (one of your electricians) come to our place yesterday and he was great. He turned up on time, was very polite, explained what he was going to do and offered to clean up afterwards. He even put up with our silly puppy stealing his screwdriver!Great service, I would recommend you guys based on this and the previous experience with KDEC, well done!Cheers Scott and Kathy

Joanne Good

06:41 14 Aug 16

Thank you kdec another job done in my home. Always prompt to arrive, tidy, polite and friendly employees. The only company I call as they never make my queries or needs feel trivial. Great rates as well.

Thomas Langnickel

09:46 13 Aug 16

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Kate Spendier

07:58 13 Aug 16

Totally professional and thrilled with the result. Thank you for your positive advice and our great energy savings.

kschubert1992

06:20 10 Aug 16

Reliable tradesmen who show up on time and are great to deal with. Also noticed that they clean up after themselves and vacuum once they are finished, small things that other companies fail to do. Highly recommended.

peter Jack

05:45 10 Aug 16

I must commend the Kdec team for their installation and service. They were great and I am very pleased to recommend them to anyone

Rian S

02:05 09 Aug 16

I worked on a small industrial project with Kdec. They gave fast and efficient service. Easy to deal with. Thank you!

Melitta Konig

13:12 08 Aug 16

Fantastic local company that supports their community! Not only have they helped with my solar installation at home, they have donated services and finances to the not-for-profit organisation I work with - and regularly fundraise and support many other local charities and organisations. Locals supporting locals, providing fantastic and prompt service at great prices - I'm a HUGE fan!

angela lum

10:13 08 Aug 16

We use Kdec for both our business and home electrical needs. They always go above and beyond. They are the most polite and professional electricians in the area. Great value for money!

Fiona Tuthill

07:43 08 Aug 16

Fantastc to deal with, prompt, price competitive and all in all we are very happy customers.Thank you! 😄

Jim McWaters

04:36 04 Aug 16

Chris Van Zanten

03:39 03 Aug 16

Kayleen Murphy

03:53 21 Jul 16

G8 ppl to work with!Helped me with my solar installation and other major electrical needs.

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